What you can expect from your investment in consultancy and training:
I will come prepared to give you excellent value for money, and I believe in working on the things that give you the biggest bang for your buck first. I’m happy to be guided by you as to what you feel that is.
There can be as many or as few sessions as you like, spaced at intervals that suit you. You may want to have time between sessions to implement the changes so we can work through the kinks at the next session, or you may want to have an intense burst of training where we cover as much as possible and you implement it afterwards.
Training will be interactive – it can be a long leap from what you are doing now to what I’m going to be suggesting, and there may be ‘baby steps’ you can take to stay within sight of your comfort zone and still get from here to where you want to be. I think meeting you where you are and inviting you to move along your journey is the most effective way to create the change you desire. I’m not going to impose my will on you (although I’m not shy to argue my point of view as strongly as you need to hear it). At the end of the day, it’s your business, not mine, and you are the one who needs to be happy about how it runs.
Training will be fun. We will laugh at ourselves and with others because it’s healthy to do so. I have plenty of ‘there was this one time’ stories to loosen up even the shyest Property Manager about their own professional disasters. We’ve all had them, it’s what we do with them that matters.
I’ll want to hear about how you are feeling. Training should be a bit uncomfortable, that’s how we know we are going somewhere new, but it shouldn’t terrify you into inaction. If you have an ‘I-don’t-think-so’ reaction, tell me about it. It helps me help you. If you don’t like me and what I have to say, speak up. I don’t want to waste our time and your money if the message isn’t going in, so we can work on a way that works better for you, or if we can’t find that, we conclude our session. You are not paying for things that don’t help you.
This ongoing training can be working with the principle, office manager, senior property managers, junior property managers, office staff, tradespeople (what a great team building exercise – time it to conclude in a thank-you BBQ at the end of a day). If it is just you in your business, that’s great, all the more time for you to ask those burning questions without reservation.
If you have a large team, we can arrange a series of workshops which I promise will be interactive, humorous, educational, and great value.
Knowing what you should be doing is one thing, but implementing it is another. For some things I can do them for you, or arrange for them to be done, to get you on the path to greater success. For most of them, you need to roll up your sleeves, clear space in your day, and get it done.